Refund & Shipping Policy
Shipping Policy
- Dispatch Time : Once your payment is confirmed, your order will be processed and dispatched within 24–48 working hours.
- Delivery Time : The estimated delivery time is approximately 6–7 working days, depending on your location and the courier service.
- Shipping Charges : Shipping charges are calculated based on your delivery location and parcel weight. Our team will inform you of the applicable charges before dispatch. We always try our best to provide you with the most affordable shipping rates possible.
- Order Tracking : Once your order has been shipped, the tracking ID will be shared with you.
- Help & Support : If you face any issue with your shipment, our team will be happy to assist you until your order is successfully delivered.
Cancellation Policy
- Once an order has been placed and payment has been successfully completed, it cannot be cancelled. We request you to carefully review your products, quantities, delivery details, and order information before making the payment.
Replacement Policy
- Returns or replacements are not available for general reasons or change of mind.
- Wrong/Damaged Product: Replacement is available only if you receive a wrong or damaged product, subject to verification.
- To claim a replacement, a clear 360° parcel-opening video is mandatory, starting from the sealed parcel and showing the complete opening process, including the cling wrap, packaging, and all items received.
- ⚠️ No claim will be accepted without a proper opening video as specified above.
For any further queries, feel free to reach out to us at goodsbazaar.help@gmail.com.